FAQS
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Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
About Our Tea
Where are Bao Lan Hao teas sourced from?
All our oolong teas are directly sourced from our family tea garden in Xiping, Anxi, Fujian — the core birthplace of Minnan oolong tradition.
What types of tea do you offer?
We focus exclusively on authentic Minnan oolong, including classic Tieguanyin and Benshan in medium roast and heavy roast profiles.
What does 3-Year Aged mean?
Our aged oolong undergoes natural cellaring for three years under proper storage, developing softer flavor, mature roast notes and smoother mouthfeel.
Product & Specification
What is the size of each product?
Our regular loose leaf teas are 100g per pack. The Minnan Oolong Discovery Set is 32g with 4 varieties × 8g.
Are your teas pure loose leaf with no additives?
Yes. All teas are pure tea leaves, with no artificial flavoring, sugar or extra additives.
What roast levels do you have?
We provide Medium Roast and Heavy Roast, following traditional Anxi craftsmanship.
Brewing & Storage
How should I brew Minnan oolong?
Use 3–5g tea per serving with hot water around 95–100°C. Short infusion for multiple rounds to enjoy layered aroma and taste.
How to store oolong tea properly?
Keep sealed in a cool, dry, shaded place. Avoid direct sunlight, high humidity and strong odors for long-term preservation.
Order & Shipping
Do you ship internationally?
Yes, we offer worldwide shipping to most countries and regions.
How long will delivery take?
Delivery time depends on destination. Generally 7–15 business days after order confirmation.
Can I change my order after payment?
Order modifications are only available within 24 hours before shipment. Please contact our support team immediately.
Return & Refund
What is your return policy?
Unopened products can be applied for return within a reasonable time. Opened tea for tasting cannot be returned due to food hygiene reasons.
What if my package arrives damaged?
Please contact our support with photos of damaged package and goods, we will arrange replacement or solution promptly.